Frequently Asked Questions

How is Blackjack Fire legal?
We get this a lot and we TOTALLY understand. No one wants to find themselves on the wrong side of the law. Here is the short explanation: Blackjack Fire is ...
Mon, 3 Jun, 2019 at 8:53 AM
What's a skill-based game?
This is one of our favorite questions because it assists in better understanding why Blackjack Fire is a Game of Skill and not a Game of Chance. Accordi...
Sat, 23 Feb, 2019 at 11:59 AM
How do I get paid?
Tired of waiting 4-6 weeks to get paid your hard won cash prizes? So were we, that's why we typically approve withdraws in 3 business days or less.  ...
Sat, 23 Feb, 2019 at 12:08 PM
How long does it take to get paid?
Like you, we got tired of waiting 4-6 weeks to get our hard won cash when playing those other skill-based games, so we decided to approve withdraw requests ...
Wed, 18 Sep, 2019 at 5:17 PM
How are Players Matched?
We are all about that fairness, boss. What fun is it if you're constantly getting run over by players significantly more skilled than you? We took this...
Sat, 23 Feb, 2019 at 12:25 PM
Who can play Blackjack Fire?
Blackjack Fire is a skill-based game that can be played for virtual/digital goods and real cash prizes. Because we have these two different prize categories...
Mon, 3 Jun, 2019 at 8:53 AM
What's a Fire Chip?
When we refer to virtual or digital goods/prizes, we are referring to our proprietary digital currency, the Fire Chip. Fire Chips have no monetary value and...
Sat, 23 Feb, 2019 at 1:28 PM
Who do I contact for help?
We are here to help you 7 days a week, 9am - 6pm EST. The fastest way to get answers to your questions is to look through our FAQ. If you can't find yo...
Sat, 23 Feb, 2019 at 1:32 PM
Why Can't I Play for Cash Prizes?
Playing skill based games for cash prizes doesn't sound like a tricky thing, but some states have made it unnecessarily so. If your location comes back...
Mon, 3 Jun, 2019 at 8:54 AM
I'm in a legal state but game won't let me play for cash prizes
Look, technology isn't always perfect and sometimes we have to do things a couple times before our beloved smart devices are actually being smart. SO, ...
Mon, 3 Jun, 2019 at 8:54 AM